System Maintenance

Cover Your Assets With Single-Source Service - Computer downtime is expensive. Every minute of downtime means losses in productivity and income. We make it easy to coordinate service coverage for single or multiple locations.

Service Options to Meet Your Needs - Select the coverage you want. Our flexible programs let you pick and choose to design the coverage that you that you need. Select from the following:

• Maintenance Agreement - Reduces downtime by providing all the parts and labor needed to restore malfunctioning new or used equipment to proper operating condition. A maintenance agreement puts a ceiling on your maintenance costs, and guarantees response times.
• Warranty Upgrade Program - An easy way to upgrade manufacturer warranties to meet your service needs by improving response levels.
• Time and Materials Program - You pay only for the specific services performed by our qualified technicians, systems engineers and consultants.
• On-site Technician Program - This cost-effective program places a full- or part-time technician at your location to provide on-going service.
• Parts-only Program - You receive all the quality parts necessary for your staff to restore your equipment to proper operating condition.
• System Installation Program - We install your entire system for you. Centrally coordinated, this option speeds set-up time and allows your employees to focus on more productive things.
• System Audit Program - A physical inspection and inventory of all system components helps to verify proper configuration and operation. An accurate profile of your current systems helps manage assets.
• Preventative Maintenance Program - Prevent problems and protect your investment by keeping CPU's monitors, keyboards and printers in good operating condition with cleaning and diagnostic service.

 

We understand that not all businesses are alike or share the same priorities related to their use and leverage of technology.  For this reason we seek to understand each client's business and the impact technology has on it before we develop our tailored support solutions.  With this information we then work to develop a plan that will provide each customer with the perfect mix of support through the combination of technology and personal touch.    

Clients work with MegaPlexus so they can spend more time on improving their core business and less time worrying about their technology. By taking a team oriented approach, leveraging technology, and working closely with our customers - MegaPlexus can help produce results that give them the edge they need in today's increasingly competitive market.     

To learn more about what MegaPlexus can do for you, explore our service suite below or contact us and someone will be more than happy to discuss your needs.