Desktop/Laptop and Server Monitoring

Desktop/Laptop
MegaPlexus’ desktop/laptop monitoring tools allow us more insight than ever before and give us the ability to quickly and efficiently identify issues and resolve them with limited downtime or disruption to the end user.  These tools provide us with proactive insight into your systems and alerts our Network Operation Center when there are critical issues that are about to cause harm.  When reacting to issues these tools provide a quick diagnosis with limited involvement by the end user.  In addition to the proactive and reactive qualities, our monitoring tools also allow us to generate detailed reporting that can show the health and status of the devices on your system at any given point in time.  This provides solid information to work off of when it comes time to make decisions regarding purchasing or overall budgeting. 

Network
MegaPlexus’ network monitoring is focused on analyzing the uptime, status, and availability of your core network services on a 24x7 basis.  Internet connectivity, firewall and router access, server uptime, and service availability are all tied to this monitoring system that will send an alert to our team as soon as certain thresholds are hit or timelines are missed.  In the event of an alert, our monitoring system will point us directly to where the issue originated from - meaning a quicker time to resolution and less downtime.